If you are experiencing a clinical emergency, please dial 911 or go to your nearest emergency room.
CANCELLATION OF SCHEDULED APPOINTMENTS MUST BE DONE 2 BUSINESS DAYS PRIOR TO APPOINTMENT.
THERAPY: If the 2-business day cancellation requirement is not met, a $75 “Late-Cancel” fee will be assessed. If a client is able to reschedule the missed appointment within the same week, fees will not be assessed. “No-Shows” will result in a $100.00 fee and all future appointments may be cancelled.
If two therapy appointments are missed, either by “Late Cancellation” or “No-Show”, all future appointments may be cancelled. If recurring appointments are cancelled, it is the client’s responsibility to make contact with their therapist, and to present a plan to reestablish services, which initially may be done on a “same-day” appointment basis, per the availability of the therapist and clinical necessity. Termination of services may also be considered by the therapist.
PSYCHIATRY: If the 2-business day cancellation requirement is not met, a $100.00 fee will be assessed. It may also result in no future appointments being scheduled. “No-Shows” will result in a $200.00 fee and all future appointments may be cancelled.
Consideration to be rescheduled for No-Shows will require a patient letter be written to the Psychiatrist, requesting reinstatement of services. A No-Show fee will also be collected.
All assessed late cancel or no-show fees will be collected AT CHECK-IN prior to next encounter with provider, OR with payment of invoiced monthly statement, WHICHEVER COMES FIRST.
Insurance companies do not pay for missed appointments. Failure to attend scheduled appointments may result in all future appointments being cancelled. Instances of this fee being waived require a providers recommendation due to client extenuating circumstances and administrative approval.